See the Microsoft Office.Next, go to his iphone and make sure hes using the most current password. In fact, i would ask him (obviously politely and for troubleshooting) if you can resync the account on the phone.Prob best to uninstall and reinstall App + user configurtion.This will kill multiple birds with one stone.It could prob rule out mobile app issue. Maybe the app is trying to access an old cached password and causing the lock somehow? If he changed his domain account password, he manually has to change it on the mobile device (at least thats how email is with standard exchange active sync on most android/iphones)It could prob rule out User error by wrong password cause hell have to reenter it fresh as well.Since it sounds like that seems to be causing the most issues or most frequent problems i would go with that route.I have similar issue but with standard exchange when passwords reset every 90 days. User changes it on PC but it needs to be manually done on the phones cached/saved data settings.Causes lockout on their account and they swear their using the right passwords.Make sure you enable the create mobile account option on laptops.If users stay logged in for days (the norm.) ADPassMon will add a countdown to password expiration to the menu bar. Just makes a mess and leaves you (the admin) holding the short and smelly end of the stick.Users logging into a desktop with their AD account will be prompted to change their password on login just like Windows. Centrifugal Express or other 3rd party tools are NOT needed and odds are they will cause you more headaches.I don't understand the need-on over Centrify and similar tools, my experience was they break every time Apple releases a point release or new OS version.Everything's but an enhanced notification is all build into OS X.
![]() Recover Or Change My Microsoft Office 365 Password And Causing
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